Big jobs are won by whoever follows up

Kitchen, bath and basement leads shop around for weeks. The contractor who answers fast and stays in touch usually wins. BOB does both.

The problem

Inquiries come in while you're on site, and by evening they've called someone else.
Tire-kickers eat up your walkthrough time.
Bids go out and you're too busy to chase them.
Past clients forget you when they're ready for the next project.

Answers every call and form and asks about project type, budget range and timing.
Books walkthroughs only with serious, qualified leads.
Follows up on every bid on day 2, 5, 10 and 30.
Sends past clients a check-in every few months, which brings repeat work and referrals.
Asks for a review when the project is done.

Caller: We're thinking about finishing our basement.

BOB: Great project. Do you have a rough budget range and timeline in mind?

Caller: Maybe 40 to 60 thousand, starting this spring.

BOB: That works well for us. Can I set up a walkthrough? I have Tuesday at 4 or Saturday at 10.

Can BOB screen out leads that aren't a fit?

Yes. You set the minimum project size and service area, and BOB politely refers out what doesn't fit.

Will follow-up annoy homeowners?

Messages are spaced out and friendly, and anyone can reply STOP.

Can it work with my estimating software?

Booked walkthroughs and lead details can go to your calendar and email, and often into your existing tools.

We call your business after hours, see what your customers hear, and show you what BOB would do instead. Free, about 15 minutes, no pressure.

Rather talk now? Call (913) 530-8133. BOB answers, of course.