Back Office Bot

Never miss another lead.

BOB answers your phone, texts back every call you miss, and follows up with every lead until they book. You do the work. BOB handles the back office.

Built for Kansas City trades. Set up in about a week. You keep your phone number.

Elapsed time from missed call to booked job: under 4 minutes.

You can't answer the phone with a hammer in your hand.

The phone rings while you're on a roof, under a sink, or with a customer. You call back an hour later. They already hired someone else.

Most people who hit voicemail don't leave one. They go back to Google and call the next name on the list. Every one of those calls cost you money to get, through ads, reviews, referrals and years of word of mouth. Then it walked away.

8:14 amNew customer, water heaterVoicemail
10:52 amEstimate request from websiteNo reply
1:30 pmPast customer, wants a quoteMissed
6:12 pmLeak after stormHung up
With BOBAll four answered, two bookedBooked

One bot. Your whole back office.

Four services that work together, set up and managed for you.

AI Answering Service

BOB picks up on the first ring, talks like a friendly front desk, gets the caller's name, number and what they need, then books the job or sends it straight to you.

See how AI answering works

Missed-Call Text Back

Most people who hit voicemail hang up and call the next business on Google. Missed-call text back keeps them talking to you instead.

See how text back works

CRM Setup and Lead Follow-Up

Leads come in by phone, text, website form, Facebook and Angi. BOB puts them all in one pipeline and follows up automatically, so nothing slips through while you're working.

See how follow-up works

Social Media Management

Customers check your Facebook and Google profile before they call. If the last post is from 2022, they wonder if you're still in business. BOB keeps it current.

See what social media includes

Up and running in a week. No tech skills needed.

  1. Talk to us for 15 minutes

    Tell us how your business runs, what you charge, and which calls you want sent to you.

  2. We set up BOB

    We train it on your business and connect it to your current phone number. You keep your number.

  3. BOB goes to work

    Calls get answered. Leads get followed up. You get a text summary of every call.

Talk to a real person in Kansas City.

Call or text Steve. Tell him how you handle calls today and he'll show you where leads are slipping through.

(913) 530-8133

Not another app you have to learn

Done for you

We set it up, we watch it, we fix it. You don't log into anything unless you want to.

Local

We're in Kansas City. You can call us, and a person answers.

You own your leads

Your contacts and call records are yours. Leave anytime and take them with you.

One monthly price

Starting at $297 a month. No per-minute surprises.

Questions owners ask

What is Back Office Bot?

Back Office Bot (BOB) is a Kansas City company that answers your business calls with AI, texts back anyone you miss, and follows up with every lead until they book. We set it all up for you.

Will my customers know they're talking to AI?

BOB sounds natural and friendly. If a caller asks, it tells the truth. Most callers just care that someone picked up.

Do I have to change my phone number?

No. We forward your existing number to BOB when you don't answer, or all the time. Your choice.

What about emergencies?

You decide what counts. A burst pipe or a no-heat call can ring straight through to your cell.

What if BOB doesn't know the answer?

It takes a message, tells the caller you'll call back, and texts you the details right away.

How much does it cost?

Plans start at $297 a month. Founding clients pay $197 a month with setup free. That's less than one missed job a month for most businesses. See pricing.

Is there a contract?

Plans are month to month after a 90-day start. The free website comes with a 12-month plan.

Find out how many calls you're missing

We call your business after hours, see what your customers hear, and show you what BOB would do instead. Free, about 15 minutes, no pressure.

Rather talk now? Call (913) 530-8133. BOB answers, of course.

Call BOB Free audit